Frequently Asked Questions

1. What is an escrow service?

An escrow service is a third-party intermediary that holds funds until a transaction is completed. This helps to ensure that both the buyer and seller are protected during the transaction.

2. How does your escrow service work?

Our escrow service works by holding funds in a HSBC bank-insured secure account until the terms of the transaction have been met. Once the terms have been met, the funds are released to the seller.

3. Is your escrow service secure?

Yes, our escrow service is highly secure. We are AAA+ rated. This level of insurance ensures that your funds are safe and secure, As an end user, this means that you can have peace of mind knowing that your money is protected.

4. What types of transactions can I use your escrow service for?

Our escrow service can be used for a wide range of transactions, including online purchases, real estate transactions, and business transactions.

5. How long does it take for funds to be released from escrow?

The length of time it takes for funds to be released from escrow depends on the client confirming receipt of the goods. Once the terms have been met, the funds are typically released within 24-48 hours.

6. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, bank transfers, and cryptocurrencies.

7. How much does your escrow service cost?

Our escrow service fees vary depending on the size and complexity of the transaction. Please contact us for a quote.

8. What happens if there is a dispute during the transaction?

If there is a dispute during the transaction, our team will work with both parties to resolve the issue. If a resolution cannot be reached, the funds will be returned to the buyer.

9. Can I cancel a transaction once it has been initiated?

Yes, you can cancel a transaction at any time before the funds have been released from escrow. However, please note that cancellation fees may apply.

10. How do I know that my funds are safe?

With an insurance level of AAA+ means that we have the highest level of financial security and protection available. This level of insurance ensures that your funds are safe and secure, and that you can Asia Escrow Services to handle your transactions with the utmost care and attention.

11. How do I know that the seller has delivered the goods or services as promised?

Our team will verify that the goods or services have been delivered as promised before releasing the funds from escrow.